Due to recent events with COVID19, packages have to get checked thoroughly before shipping. Therefore, it's possible that processing and shipping takes a bit longer than usual. This issue has affected businesses worldwide. Processing times can take up to one week, and we are not responsible for extended processing/shipping times that are caused by COVID19.
Thank you for your patience and understanding during this temporary delay; it has affected production & delivery of products all over the world.
You can track your order here.
CapricornsStudios offer free shipping on all orders over $60. Please note that all sales are final and we don't accept and returns/refunds. If you can't find your country when checking out, we unfortunately don’t ship to your location at this time. This is due to high customs fees or extended delivery times.
Shipping can take 3-5 weeks depending on the destination country, and depending on the amount of orders we're currently experiencing. Please note that most items are still in production, which is why the shipping will take longer than usually.
Because we want to offer our customers qualitative products at the lowest price available, shipping can take some time. As we work with different suppliers, most products aren't shipped together, so if you order multiple items they will likely arrive separately. Our items ship from Asia and the U.S. Please note that additional customs fees may apply within the EU.
CapricornsStudios is not responsible for extended shipping times and we are not obligated to refund if shipping takes longer than our normal 3-5 week time frame. We do not issue refunds for packages that USPS confirms as being delivered.
Please email firstname.lastname@example.org for additional information about your order.